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Product Care & Tips
WATER BOTTLES
- What Kinds of Beverages Can I Put in My Bottle?
- What Materials Are Your Bottles Made of? Are They BPA Free?
- The Surface of My Bottle Looks Cloudy and/or the Design Is Smeared. What Happened?
- Why Is There White Dust on My Bite Valve?
- Can I Fly with My Bottle?
- Can I Freeze My Water Bottle?
- Can I Use My Groove Bottle to Purify Water in the Backcountry or Overseas?
- Can I Put Hot Beverages in My Water Bottle?
- Do You Use Lead-Based Inks in Your Kids' or Other Printed Bottles?
- How Do You Make Sure Your Kids' Products Are Safe?
- How Can I Fix My Leaky Bottle?
- Can I Microwave My Bottle?
- The Bite Valve on My New Bottle Doesn't Have a Slit (Opening) and I Can't Drink From It. What Do I Do?
- Why Do You Use Stainless Steel Instead of Aluminum?
PACKS
RESERVOIRS
PURIFICATION
- Why Is My Screen Display Blank?
- Can I Use the All Clear with Boiling Water?
- What Should I Do if the All Clear Bulb Breaks?
- How Much Does the All Clear UV Cap Weigh?
- What Types of Charging Options Is the All Clear Compatible With?
- Does the All Clear Neutralize Cholera and E Coli?
- How Do You Clean the Pre-Filter?
- How Long Does It Take to Recharge?
- How Long Does the All Clear Bulb Last?
- Has the All Clear System Been Tested and Validated by an Independent Laboratory?
- What Can I Do if I've Lost the User Instructions?
- What Specifically Does It Mean that All Clear Can Be Used Effectively in Cold Temperature Water? What Does that Mean in Regards to Use in Cold Weather?
- Can the All Clear Bulb or Battery Be Replaced? What's the Warranty Policy?
- Can I Use the All Clear to Treat Water with Ice in It?
- Can You Use the All Clear Cap on Bottles or Containers Other than the .75L CamelBak Tritan Bottle?
- Does the All Clear Take Care of Water Droplets That Might Be on the Threads of the Water Bottle?
PRODUCT CLEANING
- How Do I Clean My Groove, eddy or Chute Bottle?
- How Do I Clean the eddy Kids' Bottle?
- How Should I Clean My Pack?
- Podium Cleaning
- How Should I Clean My Reservoir?
CARE AND USAGE
- How Can I Check My Hydration System to Make Sure It's Working?
- I Want to Use My Reservoir in Cold Weather. How Do I Keep the Water From Freezing?
- My Reservoir Lid Is Leaking. What's the Problem?
