Shipping policy

Shipping Details

Shipping Days

Orders are processed and shipped Monday through Friday. Weekends and holidays are excluded. Generally orders are processed within 1-3 days of order.

Shipping Locations

We ship only to physical residential or business addresses within Australia. Shipping times will vary depending on location.

Order Status & Returns

For order status, please contact Customer Service at 1300 777 355

For returns of items purchased on camelbak.com.au, we provide:

• Instructions on how to return the item, here.
• No restocking fees

Order Modifications

Orders cannot be canceled or modified once submitted. Please review your order carefully before completing your purchase.

We do not offer direct exchanges. To exchange an item, please return it for a refund following our return policy, then place a new order for the desired item.